Frequently Asked Questions

Mail us at support@myplantora.com or call us at +1(281) 800-9057 to change your order information. Please note that after your order is shipped you cannot change any details on your order.

Mail us at support@myplantora.com or call us at +1(281) 800-9057 before your order ships and we will update the address for you.

You can email us at support@myplantora.com or call us at +1(281) 800-9057 and your order will be placed as per your choice. Please mention preferable colors, sizes, finish, quantity, email and other details.

Product reviews are an optimum way to help fellow customers decide what to buy, and what to avoid.

• It's always better to review a product you have used.
• Provide a relevant, unbiased product overview.
• List the pros and cons of the product.
• Provide facts to back up your opinion.
• Be creative but stay on topic.

Add the products you want to your basket and continue to checkout. You can check out as a guest — just provide your full name, email, contact number and complete address.

Click Account, then "Forgot your password?" on the login page and enter your registered email. Instructions to reset your password will be sent to you.

We accept online payments by debit card, credit card and the wallets shown at checkout.

Refunds are made to the original payment method. Please allow 7-10 business days from the date the refund is initiated.

Requests to cancel a confirmed order should be made within 2 hours of placing the order. If some of the products ordered are not in stock, we make a full refund for those products within 7-10 business days.